VP Design

London, England, United Kingdom · Design


Group: Technology | Function: Design

You will lead all global design teams at Onfido, to build and lead a world-class design organisation that creates best-in-class enterprise Identity Verification (IDV) user and brand experiences that are beautiful and simple.

Identity Document and Face-based IDV is fundamentally limited by end user friction. Excellent User Experience and Brand awareness are key to increase user adoption and stand apart from the market. A major industry analyst has quantified this as a 20% uplift potential so the ROI is compelling. This is your opportunity to be fundamental in achieving that for Onfido and the industry as a whole. Our B2B2C product has both enterprise clients as well as consumer/end users, meaning the user-centred design challenge is multi-faceted and exciting.

As a machine learning-based technology company, we have a unique and exciting opportunity to visualise our tech for our customers and for the market.

This executive level position will be responsible for driving a higher level design awareness and ethos in the company with the vision to be publicly recognised as a leader in the industry and pushing the status quo. This will require both internal and external thought leadership and driving ideas aggressively through the company at the highest levels.

Based in London, you will report to the CPO and work closely with our VP Marketing who are both based in San Francisco and our London-based CTO, VP Product and VP Engineering to enable streamlined collaboration among our designers and our product, marketing, and engineering teams at scale.

Our Director of Product Design and Director of Brand Design (both based jn SF) will be reporting to you. You will work closely with them to set the design vision, strategy, workflow and team structure to achieve world-class design status for the business. The Product design team is primary based in London.



Onfido’s vision is an open world where identity is the key to access. We verify the world’s identities using AI and biometrics. Our technology helps global businesses—like Revolut, Indiegogo and Allstate—onboard more users while driving down risk and fraud. And we’re also finding the answers for the future of identity, leading innovation initiatives with the Better Identity Coalition and the Fintech Delivery Panel. Our key investors include Microsoft and Salesforce.


Nice to have:

Values and behaviours:

To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!


We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:


The interview process will involve:

This process should take around two to three weeks, depending on diaries.

Live Date: 15 March 2019
Close Date: 12 April 2019
Salary: Highly competitive

We are an equal opportunity employer and value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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