Senior Solutions Engineer

London, England, United Kingdom · Growth

Description

Who is Onfido?

Onfido is the new identity standard for the internet. Founded in 2012, our vision is to create a more open world where identity is the key to access. We use groundbreaking machine learning - facial biometrics and document verification - to help you prove that you’re you. In doing so we can connect you to the services you need and love more easily, speedily and safely than ever before, whether it’s sharing a car or opening a bank account.


That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely across 195 countries. We’ve also received over $100 million in funding from world-class tech investors including Microsoft and Salesforce… and we’re just getting started.


About the role

We’re looking for a strategic and dynamic Senior Solutions Engineer to help us shape the future of digital identity globally. Identity verification in remote settings has become a business imperative. Onfido’s Senior Solutions Engineers translate complex business identity problems in to practical, technical design solutions.


As we scale, you’ll contribute to making Onfido ever more enterprise-ready. Bridging the business problem/design solution gap for enterprise customers, you’ll support the design and integration of Onfido’s API / SDKs. Working collaboratively with cross-functional Onfido teams you’ll help develop demos, project manage trials, lead sector specific presentations and support RFPs.


Day to day you’ll partner with our Sales teams on prospective client meetings / calls, applying your technical knowledge to the discovery of customer workflows and platforms. From this you’ll offer smart solutions to customer pain points, drawing on our expert identity product offering and that of our partners. Interacting confidently with C-suite clients and prospects from the fastest growing fintechs to fortune 500 / FTSE 100 companies, you’ll position Onfido as the identity partner of choice by creating confidence in our customers that we know our stuff at a deep level.

Requirements

Who are we looking for?

In a business like ours that is changing fast and pushing boundaries, a growth mindset is a must. Someone with a curious and analytical mind will help us ask the right questions and use data smartly. Creating customer buzz is also a big deal for us, so we want to know that you’re customer driven, able to give voice to internal stakeholders and champion external clients and end-users alike. And to be a great fit at Onfido, we look for individuals who share our values:


You can learn more about our team and the work we do on our Onfido blog.

On our wish list is a combination of…

Benefits


We're committed to making Onfido a fantastic place to work, so we go to great lengths to set you up for success:


What next?


Apply! We’ll then assess your application against the role and other applicants. If successful we’ll begin a two-way conversation where we both can find out a bit more about each other. Typically, a do-at-home problem solving task or scenario will follow, before closing out with onsite technical and behavioural conversations with the team.

The process from application to completion should take two to four weeks, depending on diaries.

We're proud to be an equal opportunity employer and we value diversity at Onfido. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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