Technical Writer

London, England, United Kingdom · Product


Group: Technology | Function: Product | Team: Technical Writing

This is a great opportunity to have a huge impact and help us provide the best Developer experience in the Identity Verification market!

Our product is growing in complexity, so our documentation needs to be as clear, concise, consistent, and comprehensive as possible. As the Product organisation grows, it's a fundamental function for all tech organisations.

More than 90% of our Checks are initiated via API and/or SDK. Clear and well maintained technical documentation is a strong market differentiator. It sets us apart in clients’ evaluation phase, accelerates the integration phase and time to revenue, and reduces support costs.

Your mission will be to make our Getting Started guides, API reference document and Developers Hub (client-facing) market-leading developer resources. As a second stop, provide guidelines and push internal documentation practices.

You’ll achieve this via:


Onfido’s vision is an open world where identity is the key to access. We verify the world’s identities using AI and biometrics. Our technology helps global businesses—like Revolut, Indiegogo and Allstate—onboard more users while driving down risk and fraud. And we’re also finding the answers for the future of identity, leading innovation initiatives with the Better Identity Coalition and the Fintech Delivery Panel. Our key investors include Microsoft and Salesforce.

We use a lot of exciting technology. Our engineers are flexible about technology and pick the right tool for the job:

You can learn more about our product engineering team and the work we do on our Onfido Tech blog.


We generally don’t have hard and fast requirements - everyone is different. We are looking for you to demonstrate whether you have the core attributes. Indicatively what we're hoping to see highlighted on your CV and application:

Core attributes:

Desirable attributes:

Values and behaviours:

To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!


We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You will receive:


The interview process will involve:

This process should take around two to three weeks, depending on diaries.

We are proud to be an equal opportunity employer and we value diversity at Onfido. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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