Technical Project Manager- Enterprise Client Integrations

London, England, United Kingdom · Technology


You’ll be joining the team improving our software delivery efficiency across the full product platform.

As a Technical Project Manager to work with our enterprise clients looking at the implementation Onfido’s products and services within their systems and operations. You will be responsible for reviewing external client's product operational demands, developing project plans and ensuring that operation projects are completed on time, within budget, and meet with client expectations.

You will work tightly with our Client Services, Product, Engineering, Service and research teams ensuring delivery of features and programs which coordinate the delivery of multiples features. Using the data, you’ll influence the team to prevent issues before they directly affect code that covers multiple product components, which can cause poor quality features, bugs and delays in the roadmap - and that is a huge impact!

We are looking for an experienced customer service professional with a track record in the enterprise software-as-a-service (SaaS) space. This is a hands-on, high execution role which requires both excellent business and technical skills to define and drive consistent delivery to our large clients.

We have a good-sized multiple-component platform that we think makes this opportunity really attractive.

Your mission will be to:

You’ll achieve this by:


We’re building the new identity standard for the internet.

Whether you want to open a bank account or hire a car, our lives are moving online. That means millions of everyday interactions now happen digitally—without ever meeting anyone face-to-face. Increasingly, our identities are becoming the new currency which we use to access online services. But with half the world being unbanked, and identity fraud on the rise, that’s becoming more and more difficult. So our mission is to create an open world, where identity is the key to access.

We use machine learning to assess whether a user’s government-issued ID is genuine or fraudulent, and then compare it against their facial biometrics. As a global leader in computer vision, our AI learns to identity fraud as it evolves over time. Our goal is to apply cutting-edge research to build powerful, simple products that drive inclusion and safety online—without compromising on user privacy.

That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard users remotely and securely across 195 countries… and we’re just getting started!

Founded in 2012, we're a diverse, global team of 250 technologists spread across 6 countries. We've also received over $60m in funding from world-class technology investors including Salesforce and Microsoft.

You can learn more about our team and the work we do on our Onfido blog.




Values and behaviours:

To be a great fit at Onfido, we look for individuals who share our values. We have over 35 nationalities in our growing team, making this an exciting and culturally enriching place to work. Check out the team and Life at Onfido!


We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You’ll receive:


The interview process will involve:

This process should take around two to three weeks, depending on diaries.

Once complete and provided we make you an offer, we will ask you to undertake a background check prior to joining Onfido. We consider this necessary in order to protect Onfido, our clients, and the personal data that we process.

We’re proud to be an equal opportunity employer and we value diversity at Onfido. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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